Legal information

Information concerning NETIA:

  • The data provider for the website is NETIA's Communications Department: 
    120 Allée John Napier, 34000 Montpellier - France
    Tel : +33 (0)4 67 59 08 07 / Fax : +33 (0)4 67 59 08 20
    RCS Montpellier B 478 757 966 - SIRET 478 757 966 00054 - NAF 6201Z

  • Web host provider : Ovéa (www.ovea.com)

Use of the Site and the Services Offered

Use of the site implies full and unconditional acceptance of the general conditions set forth below. These conditions may be amended or augmented at any time, thus users of site netia.com are advised to check them regularly.

The site is normally accessible to the users at any time. NETIA may, however, decide to interrupt access to carry out technical maintenance. The site netia.com site is updated regularly by NETIA. Similarly, legal mentions may be amended at any time; they are binding on the user, who is therefore advised to check them as often as possible. 

Intellectual Property

Netia.com is the property of NETIA. The name NETIA and all commercial brands cited on this website are trademarks duly registered by NETIA. The NETIA logo is also protected as a trademark.

Any reproduction, representation, amendment, publication or adaptation in whole or in part of the items on the site is forbidden without the prior consent in writing of NETIA. Any unauthorised use of the site or of any of the items it contains shall be deemed to constitute an infringement and subject to legal proceedings under the provisions of articles L.335-2 and following of the French Intellectual Property Code.

The Services Provided

The purpose of the site is to provide information and assistance regarding all of NETIA's activities, products, services and support.
It is NETIA's constant endeavour to ensure that the information provided is as accurate as possible. However, NETIA may not be held liable for any omissions, inaccuracies or deficiencies in updates, whether of its own doing or of that of partner third parties providing the information concerned.

Hypertext Links and Cookies

The insertion of hypertext links in any part of site netia.com is forbidden without the prior written consent of NETIA.
This site contains a certain number of hypertext links to other sites, inserted with the approval of the NETIA. However, since NETIA is not able to check the content of the sites visited in this way, it shall accept no liability in this regard.
Browsing site netia.com may cause cookies to be installed in the user's computer. A cookie is a small file which cannot be used to identify the user but which records information concerning the browsing by a computer on a site. The purpose of the data obtained in this way is to facilitate subsequent browsing of the site and also enable various measures of frequentation.
Denying the installation of a cookie may make it impossible to access certain services. However, the user may configure his or her computer as follows to deny cookie installation:
With Internet Explorer: the Tool/Internet Options tab. Click on Confidentiality and select Block all Cookies. Click on OK to confirm. With Netscape: the Edit/Preferences tab. Click on Advances and select Deactivate Cookies. Click on OK to confirm.

Personal Data

We care about the protection of your information. Important changes are happening to the rules about data and the European Union General Data Protection Regulation or 'GDPR' came into effect on 25 May 2018. Even if you are not based in the European Union these may still affect you. You can discover below our privacy policy updates.

Data collected on the site are intended for NETIA Communications.
Some of the information requested, marked with an asterisk, is required in order to process user requests. Other information, which the user is not obliged to provide, is requested in order to get to know the users better and thus improve the quality of the service they receive. Should you fail to provided any of the mandatory information requested, NETIA will be unable to give you the information you require.

What information we collect

NETIA collects data about you that is limited to the kind of information that can be found on a typical business card: first name, last name, job title, employer/company name, work address, work email, and work phone number. In some cases, we may ask you to provide additional professional information such as the size of the company you work for, and industry type.

How we collect it

We may collect your personal data when you fill online forms to receive any of the services offered by NETIA such as information request, subscriptions, newsletters, online support.

What happens if you don’t provide personal data?

In order for us to provide the products, content or services you request, we need your personal data. Therefore, if you do not provide such personal data, we cannot deliver the products, content or services.

Security of your personal data

NETIA maintains safeguards which include technical and organizational security measures to protect your personal data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction, and we require the third parties we contract with to support NETIA’s business operations to employ reasonable security measures as well.

We update and test security on an ongoing basis and restrict access to your personal data to only those who need to know in order to provide NETIA’s products, content or services to you.

Storage of your personal data

We may store your personal data using NETIA’s own secure on-site servers or other internally hosted technology.  Your personal data may also be stored by third parties, via cloud services or other technology, to whom NETIA has contracted with like web hosting provider and send email provider.

These third parties do not use or have access to your personal data other than for cloud storage and retrieval, and NETIA requires such parties to employ at least the same level of security that we use to protect your personal data.

What we do with the personal data we collect

We use the personal data that we collect to communicate with you, deliver what you request, improve our service, and to present other information and offers that may be of interest.

We may use your personal data to send you important notices, such as communications about your registration, transactions, and changes to NETIA’s terms, conditions, policies, and/or other internal purposes. We may use your personal data to provide the products, content or services you request. 

The legal basis we have for processing your personal data

The NETIA requires data collectors to have a legal basis to use the personal data of EU residents. Therefore, this section shall apply to any such personal data collected by NETIA.

The legal basis for processing your personal data is your consent. 

How long we keep your personal data

We retain your personal data for the duration of your business relationship with us, and we hold your information only as long as necessary for each purpose we use it, unless we have obtained your consent to use for another or similar purpose.

Your rights and preferences

If you inform us that you want your personal data erased (if you are an EU resident), or that you no longer wish for us to communicate with you for marketing purposes, or to otherwise restrict NETIA’s processing of your personal data, we may retain some basic information in order to avoid sending you unwanted materials in the future, and to keep a record of your request and our response.

Confirming your personal data

This section shall apply to any personal data collected by NETIA from EU residents.

To confirm that NETIA is processing your personal data, or to access, update or correct the personal data NETIA holds about you, or to obtain a copy to reuse for your own purposes, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it..

Erasing your personal data

This section shall apply to any personal data collected by NETIA from EU residents.

If you want your personal data erased, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it..

To opt-out of marketing communications

If you want NETIA to stop communicating with you for marketing purposes, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it..

Questions, concerns or complaints:

If you have any questions, concerns or complaints about NETIA’s personal data practices or this Privacy Policy, we encourage you to get in touch with our Data Protection Officer: This email address is being protected from spambots. You need JavaScript enabled to view it.